WHO ARE WE?
Niall
RÔLE
Owner, Surveyor & Fitter
CHILD OF: The 70's
LIKES
Dogs, Wine, Driving,
Ice Road Truckers,
Lounge Pants, Cakes,
Motorbikes, Posh Coffee
DISLIKES
Flies, Gin, Gardening
Computers, Crowds,
The One Show
LEARNING
Photography
LAUGHS AT
Gogglebox
CRIES AT
Losing his hair!
Lyndsay
RÔLE
Owner, Admin & Advice
CHILD OF: The 60's
LIKES
Ducks, Rum, Perfume,
Inspector Morse,
Camembert, Ugg Boots,
University Challenge
DISLIKES
Moths, Tea, Housework,
Bodycon Dresses,
Gogglebox, Lime Green
LEARNING
Web Design
LAUGHS AT
Gavin & Stacey
CRIES AT
Remembrance Sunday
WHERE'S TERRY?
If you have landed here whilst looking for Terry Fellowes in Knodishall you haven't gone wrong!
Terry is taking a well earned back seat but is still around in an advisory capacity and for your specialist home automation needs.
We will be working in tandem for a while to come and our ethos is to deliver the same quality service you have always received from Terry & Nikki.
WHAT WE DO
We specialise in all types of bespoke window coverings including blinds, curtains, flyscreens and shutters along with any accessories you may need.
Choose from a wide range of blinds from Rollers both Standard and Blackout; Venetians in Wood & Faux Wood; Romans; Verticals; Pleated; 'Perfect Fit', as well as Conservatory and Roof blinds in both standard and special shapes.
We supply made to measure curtains in a huge range of fabrics and header styles including the fabulous 'Silent Gliss' Wave.
We can also supply poles, finials, tie backs, trimmings and matching cushion covers or even just some extra fabric.
Our Shutters and Wooden Venetians are S-Craft brand and supplied and fitted by our well established sister company Shuttercraft Suffolk.
FAQ
What area do you cover and where are you based?
We cover Suffolk and some parts of North Essex including Colchester for shutters and the Suffolk Coastal area for blinds.
We work from home in Stratford St Andrew on the A12 near Saxmundham.
Who will I deal with?
Mostly you will speak to me - Lyndsay, initially but if I am out and about seeing customers or already on the phone you may get one of the guys or voicemail. Please leave me a message and one of us will endeavour to call you back at a time to suit you. My husband, Niall is the local Shuttercraft Franchisee and as such is your local Plantation Shutter expert. Between us we share Cameron on the fitting and surveying side.
We are still a small family business who take great pride in what we do, only operating locally.
Do you have evening or weekend appointments?
Yes, although not every evening! I try to keep weekends to a minimum, but if you are a holiday home owner who is not in Suffolk during the week both Niall and I will try to be flexible.
How long will my order take to come?
With blinds, curtains and flyscreens it is usually about four weeks, with shutters around 8-9 weeks. Special shapes and unusual installations may take a little longer.
When do I pay?
For most bespoke products that we are fitting for you, we charge a 50% deposit payable on ordering. The balance is then payable before fitting.
Can you just supply without fitting?
Certainly we can, however in this instance the full balance is payable at the time of the order.
Do you do repairs?
We only undertake repairs to items purchased from us that are covered under the product warranty.
Do you fit blinds purchased elsewhere?
I am afraid not, we can only fit items purchased from us.
Is there a minimum order value?
For our full service which includes measuring and fitting there is a minimum order value of £250.
For supply only there is no minimum charge, provided you choose your fabric either online or by visiting us here.
We can email links to our manufacturer's fabric choices if you wish to choose online.
What happens next?
Just give me a call or drop me an email, we can have a chat about what you are looking for and discuss your needs. I can then send you links to browse our samples or you can pop in here to borrow sample books (Books must be returned the following day and a refundable cash deposit is required of £20 per book.) I will then email you a written quotation which is valid for 28 days.